Ernesto Da Costa
Dili
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Supervisor position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Freelance Timorese Australia Friendship
Doing Report And Organize Travel To Municipality
10.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Human Resources Administrative Specialist
Heineken HTSA
10.2021 - Current
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Created and updated records and files to maintain document compliance.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Handled incoming and outgoing mail.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Offered technical support and troubleshot issues to enhance office productivity.
- Boosted employee morale by planning team-building activities and corporate events.
- Conducted research to assist with routine tasks and special projects.
- Maintained a professional work environment by establishing clear office policies and procedures.
Freelance UN Volountary Online Job
UN Volountsry
05.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Research At Policia Nacional Timor-Leste
National Police Of Timor-Leste
05.2021 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Team Leader for Timorese Worker in Timor-Leste
Vitoria Australia Murphy Company
01.2020 - 04.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Share Timorese Culture and Traditional Food
North East Multicultural Association (NEMA)
10.2020 - 02.2021
- Contributed to a positive treatment culture by modeling and promoting healthy boundaries, communication practices, and self-care strategies among staff members.
- Provided crisis intervention services when needed, ensuring the safety and well-being of clients during difficult moments.
- Supported clients in navigating legal or social service systems as necessary during their recovery process.
- Established rapport with clients from diverse backgrounds and varying levels of substance abuse severity, fostering trust and open communication essential for successful outcomes.
Provide Food Bank to Pacific Workers
Friends Of Venilale, Vitoria Australia.
06.2020 - 12.2020
- Prepared and packaged boxes during box assembly line phase.
- Packaged up nonperishable food items for food bank visitors.
- Distributed food boxes with carefully selected essentials to families in need.
- Collaborated with team members to ensure timely distribution of food to clients in need.
UN Volountary
United Nations Development Programme - Undp
07.2019 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - International Relations
National University of Timor-Leste
Dili, Timor-Leste 12.2021
High School Diploma -
ITECA
Australia Northern Territory Darwin Australia 06.2017
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Multitasking
Play futsal and Reading News paper
My spare time I like to playing futsal with my friend and reading news paper
Timeline
Freelance UN Volountary Online Job
UN Volountsry
05.2023 - 08.2023
Freelance Timorese Australia Friendship
Doing Report And Organize Travel To Municipality
10.2021 - Current
Human Resources Administrative Specialist
Heineken HTSA
10.2021 - Current
Research At Policia Nacional Timor-Leste
National Police Of Timor-Leste
05.2021 - 07.2021
Share Timorese Culture and Traditional Food
North East Multicultural Association (NEMA)
10.2020 - 02.2021
Provide Food Bank to Pacific Workers
Friends Of Venilale, Vitoria Australia.
06.2020 - 12.2020
Team Leader for Timorese Worker in Timor-Leste
Vitoria Australia Murphy Company
01.2020 - 04.2021
UN Volountary
United Nations Development Programme - Undp
07.2019 - 10.2019
Bachelor of Science - International Relations
National University of Timor-Leste
High School Diploma -
ITECA
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