Mrs. Khadijah Ibrahim Mashood

• Registration and Renewal: Process registration applications for pregnant women, the elderly, and children who are eligible for health insurance coverage under the NHIS. Ensure all necessary documentation is completed accurately.
• Verification of Eligibility: Verify the eligibility of applicants based on NHIS guidelines and criteria. Ensure that pregnant women, the elderly, and children meet the requirements for enrollment or renewal.
• Documentation and Data Entry: Maintain accurate records of registered individuals and their dependents in the NHIS database. Enter relevant information, including personal details and insurance card details, into the system promptly and accurately.
• Issuance of Health Insurance Cards: Issue new health insurance cards to eligible applicants and renew existing cards for pregnant women, the aged, and children. Ensure that cards are issued in a timely manner to facilitate access to healthcare services.
• Education and Counseling: Provide information and education to pregnant women, the elderly, and caregivers of children about the benefits and coverage provided by the NHIS. Address any questions or concerns they may have regarding their health insurance.
• Customer Service: Serve as a point of contact for pregnant women, the aged, and children seeking assistance with their health insurance cards. Provide courteous and efficient customer service to ensure a positive experience for beneficiaries.
• Collaboration with Healthcare Providers: Coordinate with healthcare facilities and providers to facilitate seamless access to medical care for NHIS beneficiaries. Ensure that health insurance information is communicated effectively to healthcare providers.
• Compliance and Reporting: Adhere to NHIS policies and procedures regarding registration, renewal, and issuance of health insurance cards. Prepare and submit reports on registration and renewal activities as required by NHIS management.
• Quality Assurance: Ensure the accuracy and integrity of data entered into the NHIS system. Conduct periodic audits to verify the completeness and correctness of registration and renewal processes.
• Continuous Improvement: Participate in training and professional development activities to stay updated on NHIS regulations, policies, and procedures. Contribute to continuous improvement initiatives aimed at enhancing service delivery to pregnant women, the aged, and children.

As a care assistant in an orphanage organization, my role was multifaceted and centered around providing compassionate care, support, and guidance to orphaned or vulnerable children. Here’s a detailed description of my responsibilities:

• Built strong relationships with parents through effective communication about their child's progress and needs.
• Maintained clean and organized living and play areas to promote child health and safety.
• Established and followed a stable routine for children to meet emotional and developmental needs.
• Developed engaging activities to help children learn and grow.
• Enhanced child development by implementing age-appropriate educational activities and playtime.
• Encouraged and supported self-help skills to establish independence.
• Encouraged physical activity with outdoor excursions like visits to local parks or nature walks around the neighborhood.
• Maintained cleanliness of childcare spaces by performing regular housekeeping tasks such as laundry, dishes, and sanitizing toys.
• Assisted with toileting, dressing, and hygiene to meet the child's personal needs.
• Monitored children's development and discussed observations with parents.
• Provided emotional support to children by actively listening and offering guidance when needed.
• Encouraged positive behavior by setting clear expectations and providing consistent discipline.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Established a safe and nurturing environment for children, resulting in increased trust from parents.
• Administered medication following instructions from parents and physicians.
• Developed customized care plans to address the individual needs of each child, ensuring their well-being and growth.
• Promoted healthy eating habits by preparing nutritious meals and snacks for children daily.
• Read stories, sang songs, and facilitated creative play.
• Helped children develop motor skills in preparation for preschool and kindergarten.
• Managed approximately 70 children